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Account and subscription
How to manage your subscription and payments.
How can I cancel my subscription?
You can cancel your subscription at: https://account.carrotkitchen.com/ If you have placed your subscription directly in the app, you will be directed from the account page to the store you have used, and from there you can complete the cancellation. You will receive a confirmation email of your subscription cancellation within a few hours. Once your cancellation is complete, you can still continue using the Carrot Kitchen App until the end of the current
Can I login on multiple devices with the same account?
Yes, the account can be used on multiple devices at the same time. In this case, family members all cook with the same junior chef profile, as you cannot create multiple profiles for one account.
How do I renew my subscription?
The subscription renews automatically in the end of the selected subscription period, unless canceled before the start of the new period.
How do I report problems with the app, or errors in recipes or videos?
You can always contact us at [email protected]. The child can also leave feedback to us directly in the comment field shown at the end of each recipe.